The information gathered from your health history is strictly confidential and is used only to help establish the best treatment plan for you. The release of information cannot be given without written consent.
At this time, only cash or cheque is accepted. A receipt is provided so it can be submitted to your extended health benefits for reimbursement. Payment is due when treatment is rendered.
Extended Health Coverage
Everyone's coverage is different, please check with your extended health benefits provider to know your coverage.
Cancellation/Missed appointments/Late Arrival Policies
Your time is scheduled for you. Missed appointments will result in full fee charge. Late arrival will effect your treatment length and you will still be billed for the time you have booked. 24 hours notice is required for cancellation.
In the event that you are ill, especially if it is transferrable, I do ask that you call and reschedule your appointment.
Please arrive 10-15 Minutes prior to your appointment time to complete your health history form.
Before a treatment, your Massage Therapist will propose a personalized treatment plan based on an initial assessment and health history. The assessment consists of various tests to determine the condition of your muscles and joints. Any personal and health information you provide to your Massage Therapist is completely confidential and will be safeguarded. Your health record cannot be released or transferred without your written consent.
Your Massage Therapist must also obtain your consent to work on any part of your body, regardless of whether you are fully clothed, or fully or partially covered with sheets or blankets. Your privacy will always be respected, and you may withdraw your consent for treatment at any time.
Various specialized movements of the hands, over the skin or clothes, make up the Massage Therapy treatment. The Massage Therapist will work with your level of pain tolerance during the treatment, and the treatment can be stopped at any time should the treatment become uncomfortable.
Massage therapy is not covered by OHIP, but many private insurance companies cover treatment from a Massage Therapist as part of their extended health care plans. Please consult your policy. CMTO Website